FAQs
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What types of African food items do you offer? We offer a wide range of authentic African food items, including staple grains like rice, millet, and cassava flour, as well as spices, oils, sauces, and specialty products sourced directly from Africa.
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Do you offer bulk catering delivery services? Yes, we provide bulk catering delivery services for events, gatherings, and businesses. Whether you're hosting a party or planning a corporate event, we can accommodate your catering needs with delicious African cuisine.
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Do you ship products outside of Hamilton? Yes, we offer shipping and delivery services for customers outside of Hamilton. Whether you're across town or across the country, we'll ensure that your order is delivered safely and promptly to your doorstep.
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Do you have ready-to-eat meals available? Yes, we offer a selection of delicious ready-to-eat meals prepared with authentic recipes and quality ingredients. Perfect for busy individuals or families looking for convenient meal options without compromising on flavor.
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Can I request specific products for importation? Absolutely! If there's a specific African product or ingredient you're looking for, we'll do our best to source it for you through our importation service. Simply let us know what you need, and we'll take care of the rest.
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How can I place an order? You can place an order by visiting our store in Hamilton, Ontario, or by ordering online through our website. Simply browse our product catalog, add items to your cart, and proceed to checkout.
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What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Your payment information is encrypted and processed securely to ensure your privacy and security.
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What is your return policy? We strive to provide the highest quality products and services. If you're not completely satisfied with your purchase, please contact us within 2 days of receipt, and we'll work to resolve the issue or provide a refund or exchange, as applicable.
If you have any other questions or inquiries not addressed here, please feel free to contact us. We're here to help.